RA-Lock Security Solutions began doing business in 1969 as a manufacturer and designer of high security lock housings, mainly for the vending industry. Through the years we expanded our product line and our capabilities and now supply an array of solutions to many different markets and industries.
We offer a full line of industrial and door hardware security products ranging from mechanical solutions to electronic access control. We represent and have partnered with many best in class manufacturers, some of which include ASSA, Abloy, Medeco, Arrow, Yale, Ceco, Grahm, McKinney, CompX and Key Systems, Inc. just to name a few.
Our resourceful Administrative staff, highly skilled production crew and professional-experienced sales team are here to assist you in designing and supplying the right security solution for you, the customer.
Our goal is complete customer satisfaction from start to finish of every project.
|Associated Locksmiths of America||American Society of Industrial Security||Coin Laundry Association||International Car Wash Association||National Truck Equipment Association|
Declaration of Certification
We declare that RA-Lock Company has passed all of the ValueStar Qualification Standards and has therefore qualified for ValueStar Certified, the symbol of very high customer satisfaction. It has achieved a high ValueStar customer satisfaction rating score than the industry average and has been determined by ValueStar to have passed all four of ValueStar’s rating tests.
As part of this rating, ValueStar contacted a randomly selected sample of this company’s own customer files. ValueStar asked each contacted customer to rate their personal level of satisfaction with this company. Additionally, the company’s insurance, complaint status, and license were checked. Therefore, this company has earned the priviege of displaying ValueStar Certified.
Note: ValueStar Certified is not a promise of future performance but a promise that an unbiased rating of the company has been performed according to ValueStar methodology.
The ValueStar Certified® Customer Bill of Rights
- To hold all staff accountable for providing excellent customer service
- communicate honestly with our customers
- listen and be responsive to our customer’s needs
- resolve all problems quickly with customer satisfaction in mind
- To complete the job:
- on time
- according to the service promised
- for the price quotes, or the amended quote
- with no surprises.