Company History

RA-Lock Company, Inc. was established in 1969 as a manufacturer and designer of high security housings. Each housing had a Medeco high security lock installed. Recognizing the successful relationship, Ra-Lock became a Medeco factory service center in 1975 serving the needs of the vending industry.

Participating Member:

	National Truck Equipment Association
	American Society of Industrial Security
	Coin Laundry Association
	International Car Wash Association
	Associated Locksmiths of America
	Car Wash Owners and Suppliers Association National Automatic Merchandising Association

ValueStar Ceritification

Declaration of Qualification

We declare that RA-Lock Company has passed all of the ValueStar Qualification Standards and has therefore qualified for Valuestar Certified, the symbol of very high customer satisfaction. It has achieved a high ValeStar customer satisfaction rating score than the industry average and has been determined by ValueStar to have passed all four of ValueStar's rating tests.

As part of this rating, ValueStar contacted a randomly selected sample of this company's own customer files. ValueStar asked each contacted customer to rate their personal level of satisfaction with this company. Additionally, the company's insurance, complaint status, and license were checked. Therefore, this company has earned the priviege of displaying Valuestar Certified.

Note: ValueStar Certified is not a promise of future performance but a promise that an unbiased rating of the company has been performed according to ValueStar methodology.

The ValueStar Certified^® Customer Bill of Rights

• To hold all staff accountable for providing excellent customer service
  • communicate honestly with our customers
  • listen and be responsive to our customer's needs
  • resolve all problems quickly with customer satisfaction in mind
• To complete the job:
  • on time
  • according to the service promised
  • for the price quotes, or the amended quote
  • with no surprises.